Unfortunately, due to hygiene reasons, boxes of tooth tablets that have been opened or tampered with are non-returnable and we do not generally offer a refund or credit on a purchase unless required under Australian consumer law or other relevant consumer protection laws.
You are welcome to a refund or exchange where:
the incorrect item(s) are delivered (provided the item(s) have not been opened or tampered with and are in re-saleable condition), or
to any extent permitted by law.
No refund given, exchange offered or correspondence will be entered into for:
change of mind, or
products that have been opened or tampered with or are not in a resalable condition, or
incorrect orders made by the recipient.
The nature of the cosmetic product we sell makes a refund difficult. Please choose wisely.
If a delivered item is incorrect, contact Reusable Nation using the contact form on this website within seven (7) working days of receipt of goods. Goods must be returned in their original packaging in a saleable state at customers expense. No credit will be given for shipping or other bank fees or charges.